Smith Micro Software Inc no longer provides support for the software Photags as it has reach end of life in 2010. If your device is made by Sakar or Vivitar for further assistance on how to use these devices, please contact Sakar International Inc (also known as Vivitar).
You can find their web site at: http://www.sakar.com/
via Telephone - 24/7
Inside the US: 877 397 8200
Outsite the US: 732 476 5098
Corporate Info and Sales:
Inside the US: 800 637 1090
Outside the US: 732 248 1306
email: support@sakar.com
OR
ia Mail Sakar International, Inc. 1
95 Carter Dr
Edison, NJ 08817